our services

What Makes Our Services Different

Strategic support to catalyze planning and generate results.

ThinkSMSS partners with nonprofits, public agencies, and mission-driven organizations to strengthen strategy, sustainability, and execution.

Strategic Advisory & Technical Assistance

Our Services

We provide senior-level guidance that helps organizations get clear, aligned, and moving in the same direction toward their goals.

Your Result

Clear priorities, a shared plan, and confidence about what to do next.

Sustainability & Disaster Readiness

Our Services

We help organizations spot risks, strengthen their foundation, and prepare for disruptions—so the work doesn’t stop when challenges arise.

Your Result

A stronger foundation, fewer surprises, and a plan for when things don’t go as expected.

Take the Sustainability Assessment

Governance, Boards, & Infrastructure

Our Services

We work with boards and leadership teams put the right structures in place, enhance accountability, and ensure smooth leadership transitions. 

Your Result

A board and leadership team that understands its role, embraces its responsibilities, and is prepared for what’s next.

Facilitation, Planning & Capacity Building

Our Services

We design and facilitate planning conversations that help teams make informed decisions, align on key priorities, and move forward with clarity and confidence.

Your Result

 Clear decisions, a defined direction, and tangible progress you can see and feel.

Services we offer

Program Planning, Development &
Implementation

We handle the full scope of program planning and execution, ensuring projects are delivered on time, within budget, and with the desired impact. Our team specializes in creating multi-faceted public health programs that address critical health issues.

Key services include:

f
Designing and implementing multi-sector public health programs and campaigns.
f
Managing large-scale grant-funded initiatives that address public health needs.
f
Facilitating educational programs and resource management for healthcare providers and communities.
s
a
Services we offer

Strategic Planning & Capacity Building

We empower organizations to navigate complex challenges by aligning their goals with sustainable strategies. Our planning and capacity-building services focus on fostering growth, enhancing team collaboration, and driving mission success.

Key services include:

f
Facilitating annual strategic planning sessions and team-building retreats for leadership and consultants.
f
Designing staff retreats focused on process improvement, role clarification, and internal communications.
f
Leading strategic initiatives with national organizations, including the development of long-term regional intervention plans.
Services we offer

Meeting & Focus Group
Facilitation

We offer expert facilitation services to gather insights from diverse stakeholders, ensuring informed and data-driven decision-making. Whether for healthcare, social services, or public policy, our facilitation processes help you capture essential feedback.

Key services include:

f
Conducting key informant interviews and focus groups across the U.S. on various topics, from healthcare to policy development.
f
Gathering diverse perspectives on health insurance, patient experiences, and healthcare value.
f
Leading focus groups with underrepresented communities, such as African American, Latina, and LGBTQI+ populations, to improve healthcare understanding and services.
f
Assessing patient feedback on educational tools and healthcare guides, including those related to cancer and biomarker testing.
s
a
Services we offer

Stakeholder & Community Engagement

We work with communities and stakeholders to build buy-in for public health interventions, engaging leaders and residents to foster collaboration and drive impactful results.

Key services include:

f
Engaging elected officials, faith leaders, and community stakeholders in public health discussions to address health disparities.
f
Facilitating conversations between medical professionals from U.S. Pacific Islands and Caribbean territories to tackle diabetes and other non-communicable diseases.
Services we offer

Technical Assistance & Training

We provide tailored technical assistance and comprehensive training programs that equip organizations and professionals with the skills and knowledge to implement effective public health and medical strategies.

Key services include:

f
Delivering training to public health professionals to improve quality metrics through enhanced partnerships with CDC-funded programs.
f
Creating webinars and workshops on the implications of the Affordable Care Act for CDC-funded programs.
f
Facilitating culturally appropriate summits for state cancer programs, tribal nations, and U.S. territories.
f
Offering technical assistance to state cancer programs to help them implement CDC work plans and evidence-based interventions.
s

Working with SMS is more than just hiring consultants – it’s gaining a dedicated partner who turns challenges into opportunities. Their expert guidance helped us achieve real, measurable change, and we couldn’t have done it without their innovative approach and unwavering commitment.

contact us